We provide these boards at tourist and general information centers to support communication with customers with hearing, speech, or intellectual disabilities, the elderly, and foreigners, so that they can use the airport without worry.

Tourist Information

Staff certified as service assistants provide more detailed assistance to elderly and physically challenged customers.
If you call us in advance, we will assist you from the time you arrive at the airport to the check-in counter of your airline. We also offer a sign language guidance service, so please feel free to stop by.

For details, please contact the Passenger Service Center.
(TEL: 0995-73-3638)
※Available from 7:30 until the last arriving flight.

Tourist Information

Wheelchairs are available at the Information Desk on the 1st floor and at the entrance of each terminal.
Tourist Information
※Please note that a wheelchair may not be available for rental at certain times due to the limited number available at the airport.
If a departing passenger calls us in advance, we will assist the passenger from the time of arrival at the airport to the check-in counter of his/her airline.
Rental Hours: 7:30 am - The final arriving flight for the day.

For inquiries, please call the Passenger Service Center (0995-73-3638).
Wheelchairs can also be rented by airlines.Passengers using airline flights should inquire with the respective airline.

※Please refrain from entering the facility in a mobility scooter and transfer to a wheelchair instead.

Accessible restrooms are located throughout the domestic and international terminals.
These toilets can be used by a variety of passengers, including wheelchair users, ostomates, the elderly, and those with small children. ※Features differ depending on the restroom. Please refer to the list of facilities.

Locations in the Domestic Terminal　
●1F ANA counter　●1F JAL counter
●2F FamilyMart　●2F Departure Lobby
●2F Gate 5 　●2F Gate 7
●2F Gate 9　●2F Gate 12
●3F North Side Airport Hall　●3F South Side Observation Deck
●3F South Side Observation Deck

Location in the International Terminal
●1F Group Lounge　●1F Arrivals Lobby　●1F Baggage claim　
●2F Departures Lobby　●2F Departures lounge

A lifting wheelchair is available for visitors with wheelchairs who wish to use the foot baths.
If you would like to use the lifting wheelchair, please inquire at the Tourism & General Information Office on the 1st floor of the domestic terminal.

Tourist Information

Toilets for the exclusive use of assistance dogs (guide dogs, service dogs, and hearing dogs).

【Facilities】 Excrement sink, leash hook, faucet and hose, hand wash, etc.

【Hours of Operation】 Available during the opening hours of the Domestic Terminal Building.

Luggage carts are available at the entrances to the terminal.

Size Specifications
Size: (when in use) 82-91 cm (height) x 40.5 cm (width) x 52 cm (depth)
Basket size: 27 cm (width) x 22 cm (depth) x 47 cm (height)
Load capacity: 80 kg
Bag capacity: 6L

Special parking spaces reserved for disabled visitors are available in two locations: beside the Domestic Terminal, and beside the International Terminal.
When using the parking permit system, please display the permit in a place where it can be seen from outside the vehicle. If the permit is not displayed, the staff may check the status of validity.

Kagoshima Prefecture Parking Permit System for the Handicapped (Parking Permit System)

There are dedicated drop-off zones for disabled persons. At the domestic terminal, they are located at entrance/exit numbers 1 (north side) and 5 (south side); at the international terminal, they are located near entrance/exit number 2. These drop-off zones have been designed to be free of curbs and sidewalk obstacles, ensuring that customers using wheelchairs or similar devices can easily disembark passenger vehicles. The drop-off zone near entrance/exit number 2 of the international terminal building is also suitable for disabled persons to board as well as disembark vehicles.

All elevators are wheelchair accessible. They have a wide frontage and interior space and are equipped with a low control panel for easy operation by wheelchair users. In addition, voice guidance and braille on the operation panel make it possible for the visually impaired to operate the elevators.

Moving sidewalks have been installed in the area after security inspections to facilitate customer movement. The steps are minimized as much as possible, and voice guidance is provided to warn passengers when getting on and off the sidewalks. In particular, voice guidance is given a little earlier at the exiting area to allow time for passengers to prepare to get off.
In addition, the direction-of-operation (no-entry) indicator, which guides passengers to avoid getting on from the wrong side, is indicated by LED lighting that can be seen clearly at an angle.

Tactile paving connects each transportation stop to the nearest information center. In addition, tactile paving is placed at the foot of stairways and other places where there is a difference in elevation, elevator call buttons, and restroom braille information maps to indicate caution and location.