In response to the novel coronavirus, Japan National Tourism Organization(JNTO) has set up a visitor hotline that can respond in multiple languages (Japanese, English, Chinese, and Korean) 24 hours a day, 365 days a year.
In addition, on official Twitter or Weibo, Japan National Tourism Organization(JNTO) recommends foreign tourists to contact a medical institution in advance and have a medical examination, in case of having a fever or respiratory symptoms.
Japan Visitor Hotline.pdf
●Phone number : 050-3816-2787
●Operation hours : 24 hours, 365 days
●Languages : English, Chinese, Korean, Japanese
●Scope of support : Emergency information (illness / accidents), disaster information, general tourist information